IT Services For
Complex Technology Needs
mid-sized companies and enterprises.
Red Cup IT can deliver MSP services that have technical complexity. We enable our clients to focus on their strategic and business initiatives, while we handle the details of MSP support and technical project delivery.
As one example of our work, we deployed and now manage the platform for company-wide support of all endpoints and end users for an enterprise-sized client. Security is a key focus. Our platforms support anti-virus, anti-malware, and phishing protection using multi-factor authentication.
We also implemented and manage an MSP environment that includes RMM alerts for active endpoint management. Red Cup IT supports SaaS applications including Office 365, Zoom, Okta, Slack, Salesforce, Duo, and Adobe Enterprise. End-user platforms include Microsoft Windows, Apple, and iOS devices. We also provide support for Linux and Windows servers, including monitoring and patching. Red Cup IT support personnel provide Level 1, 2, and 3 Help Desk support.
Red Cup IT brings a team of technical experts who can scope and design complex integrated platforms. Our multi-solution platforms seamlessly integrate multiple technologies into a unified end-user experience. Following implementation, Red Cup IT provides the services for long-term.
One hallmark of our services is Red Cup IT’s white-glove service. For example, to simplify the end-user experience and reduce budget, we provide automated deployment and provisioning services. At the end-user layer, we offer both standard and extended support that include both in-office and remote environments.
Red Cup IT understands both the hardware and software layers of integration. We can implement APIs from multiple vendors to seamlessly integrate hardware and software solutions into a unified end-user experience that saves them time and increases security. We take the heavy lifting off of internal IT so that they may focus on their strategic and business objectives.
Red Cup IT focuses on developing excellent relationships
with our internal IT partners. We are team players.
Most of our clients have been with us for more
than five years. We become long-term allies.