Red Cup IT offers a wide range of technology services for both businesses and home users, with a level of customer service and attention to detail that is unmatched by it’s competitors!
Our dedicated team of support staff and technicians will be there for you when you need help. We are just a phone call or an email away.
Networking and File Sharing
Whether your project requires connecting multiple computers and printers together, wiring up an entire office building, or ensuring balanced distribution of internet bandwidth, we’re up for the task.
- Network Assessment
- Design and Installation
- Network Security Consulting
- 100% Uptime Solutions Available
Internet and VoIP Services
We can help your business save money on monthly Internet and telecommunication services by evaluating your current providers and service plans. For example, one of our clients had paid an inordinate amount for a standard T1 line and VoIP connection setup through another provider (and believed it was the going rate).
Remote Access and VPN Setup
Data Storage and Backup Solutions
- External Hard Drives
- NAS (Network Attached Storage)
- RAID Storage
- Rackmount RAID Storage
Mac and PC Services
Database Software
- ACT! by Sage – Setup and Support
- Daylite Support
- Genesis Support
Financial Software
We can help you with Quickbooks or Quicken issues, whether your business is running Windows or Mac OS X.
- Remote and Multi-User Access
- Database Maintenence
- Quickbooks Server Updates
Help Desk Support
- Remote/Phone/Email Support
- First level of support for all customer inquiries, onsite and via phone support
- Create, document and escalate issues and problems in accordance with ticketing standards and SLA’s
Monthly Maintenance Plans
- Monitoring and Alerts
- Ensure availability and integrity of servers and services with techniques such as performance tuning and system monitoring
- Remote Maintenance
- Subscription Plans