Terms and Conditions

CARRY-IN SERVICES

Red Cup IT® is not liable for any loss of modification of data in any computer or part serviced. A mandatory $50 data transfer fee will be applied to all service orders unless it is wavied at the time of check in. Data back up will be stored for the duration of the repairs as a precautionary measure. Data back-up safety is not guaranteed. Data can also be transferred to another computer, hard drive or optical media per request. All service problems must be reported within 72 hours of pick-up. Upon request, we will demonstrate any repair prior to pick-up.

SERVICE LIMITATIONS


Red Cup IT reserves the right to refrain from providing any or all services ordered and refund the customer's payment, wholly or in part, if minimum system requirements are not met or if technical conditions (such as wiring difficulties or physical barriers) or customer requirements are unusual, extensive, or beyond the scope of this service agreement as reasonably determined by the responsible Red Cup Technician.

FORCE MAJEURE


If Red Cup IT’s ability to render services is impaired by circumstances beyond the control of Red Cup IT, Red Cup IT may choose not to provide services.

LIMITATION OF LIABILITY & RELEASE


By signing, you agree to release and hold harmless Red Cup IT from and against any loss, liability, or damage, including without limitation, any indirect, incidental, special or consequential damages, expense, costs, profits, lost savings or earnings or liability that you, the owner, or lessee may suffer arising out of, or related to, the services provided by Red Cup IT. This includes but is not limited to data loss or lack of function in any component or element of your computer system and/or peripherals as a result of Red Cup IT technicians, partners, and/or third-party service providers, regardless of the warranties, disclaimers, and waivers particular service and shall constitute liquidated damages and are a reasonable estimate of damages to you.